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Frequently Asked Questions

  1. How do I place an order ?
  2. Is it safe to use mail order ?
  3. Can somebody hack into my computer.... ?
  4. What is your success rate ?
  5. Can you provide any references ?
  6. I have just sent the money, where is my package ?
  7. What is partial shipment ?
  8. Do you use express courier firms ?
  9. Do you have any rates for bulk orders ?
  10. Do you send the orals in their original blisters, folios or boxes?
  11. What is VIP system?

 


How do I place an order ?

You can either visit our Store Pages and follow the links to add items to your shopping cart or you can send your order items to one of our e-mail addresses (the old way).

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Is it safe to use mail order?

Apart from the fact that it is totally legal to order up to 3 months supply of foreign drugs overseas, we send each mail with discreet packaging to ensure Customs clearance. Our company have 12 years of background in this business which also means 12 years of mail order experience.

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Can somebody "hack" into my computer and find out who am I, what am I doing and reach the data in my computer?

Theoretically, yes. We recommend using a firewall program against hackers. Also it might be a good idea to use a secure e-mail service when sending e-mails(i.e. Hushmail). For an utmost security, you can also use an anonymous proxy server when connecting to the internet and hide your IP as well. Please visit our Privacy&Security page to have more information about the subject.

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What is your success rate ?

With packages that contain orals(i.e. tablets, capsules), it is 99.1% and with packages that contain injectibles (i.e. ampules, vials), it is 96.5% for 2009.

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Can you provide any references?

Please visit our References page.

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I have just sent the money, where is my package???

We do our best to send the package on the same day money arrives but it usually takes 24-48 hours. Also we do not ship at Sundays. After each package goes, you'll be informed immediately with a status of your order. Besides, you'll receive an instant confirmation upon every time placing your order at store pages.

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What is partial shipment?

We may not be able to send the whole order in one single package unless it takes up reasonably small place to fit everything into a single envelope. Therefore, your order might be split into two or more packages to elude Customs detection which we also believe suits most of you people's desires.

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Do you use express courier firms?

Currently, it's not safe to use express courier firms especially to USA due to strict Customs regulations. Regular mail is the best option for now. Should the situation changes we will inform our customers and add express option as well.

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Do you have any rates for bulk orders?

Yes, depending on the quantity, we can negotiate for orders above 3000$. Otherwise we have very competitive prices.

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I can't seem to access your web site at certain times, what is it?

Although it is extremely rare, it is due to the high traffic to and from our web site, please keep trying.

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Do you send the orals in their original blisters, folios or boxes?

The box, the prospectus and blisters will not usually be included in the package because of the fact that they take up too much space and increase shipping load. If you want them nevertheless, please indicate that in your order.

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What is VIP system?

It's a system to honor our loyal customers who've been shopping with us for years and for those who chooses to continue to place certain number of orders per year. We're scanning our database and our VIP customers will shortly be informed by e-mail and they'll be eligible to 15% discount(plus 5% extra on discount weeks) all year long whether it is a discount week or not.

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